Your Texas Electricity Contract Is Ending: How to Switch
When a fixed-rate contract ends, you can renew with your current company, switch to a new plan, or do nothing. If you switch, Texas rules help you:
- Your current company can't charge an early termination fee in the last 14 days of your contract.
- You don't have to call your current company. Your new company handles the switch.
- After you receive your new plan's terms of service, you have three business days to cancel at no charge.
This guide is for homes on fixed-rate plans in the parts of Texas where you can choose your electricity company. City-owned utilities and electric co-ops, such as those serving Austin and San Antonio, have their own rules. Prepaid plans aren't covered here. Thinking about leaving a contract early instead? See our switching guide on early termination fee math.
Two terms first. Your electricity company (the rules call it a retail electric provider) is the one you sign a plan with and pay. Your local utility, such as Oncor in Dallas or CenterPoint in Houston, owns the poles, wires and meter, and stays the same whichever company you choose. Power to Choose is the state's official plan-comparison website.
What happens if you do nothing
Your current company moves you to a month-to-month plan. You can leave it at any time without a fee, but its price can change from one billing cycle to the next (16 TAC §25.475(e)(2)(A)). Your company must send you that plan's Electricity Facts Label with your final expiration notice, or at least 14 days before your end date (§25.475(e)(2)(C)(v)). The notice also describes any renewal offers your current company is making (§25.475(e)(2)(C)(iv)). Compare those with other plans the same way.
1. Find your contract's end date
Your company has to warn you before a fixed-rate contract ends. It must send at least three written notices in the last part of your contract; for a contract of 12 months or longer, the first can come up to three months before the end (§25.475(e)(1)(A)). Look for an envelope or email that says "Contract Expiration Notice" (§25.475(e)(2)(B)). The final notice must be sent:
- at least 30 days before the end date, if your contract is longer than four months
- at least 15 days before the end date, if your contract is four months or shorter
The notice shows your end date in bold, underlined text (§25.475(e)(2)(C)(i)). On a short plan, the final notice can reach you after your no-fee window has already started, so put the end date on your calendar when you sign up. If your company doesn't send the required notices, it has to keep serving you at your fixed rate until it does (§25.475(e)(1)(C)).
2. Aim for your no-fee window
In the 14 days before the end date in your notice, your current company can't charge an early termination fee for leaving. The notice has to say so in bold print (§25.475(e)(2)(C)(ii)–(iii)). If your contract ends at "the first meter read on or after" a date, the 14 days count back from that date.
Any start date from the first day of that window on avoids the fee. If your new plan starts after your end date, you're on the month-to-month plan for the days in between, and you can leave that with no fee. If you leave before the window opens, the early termination fee in your contract may apply.
3. Choose a term length: 3 months or 12
Compare the 3-month and 12-month prices on the day you sign up. The shorter plan isn't always the cheaper one.
ElectricityFinder saves the Power to Choose plan list every day. Comparing the five cheapest fixed-rate plans of each length at 1,000 kWh a month, here's what that record showed in summer and fall 2026:
- Late May through July 2026: 3-month plans cost more than 12-month plans every day, at Oncor, CenterPoint, AEP Texas Central, AEP Texas North and TNMP, by about 1 to 3 cents per kWh. In June, in our Oncor ZIP code, the cheapest 3-month plans averaged 15.4¢ per kWh and the cheapest 12-month plans 12.7¢.
- August 2026: about even.
- September and October 2026: 3-month plans were about 1.3 to 1.9 cents per kWh cheaper.
- Lubbock: in the 92 days of data we have, 3-month plans were never more expensive.
We also compared two ways to cover the same year, for start dates from May 23 to August 4, 2026: a 12-month plan bought that day, or a 3-month plan followed by a 12-month plan bought three months later. On average, the two came within 1 cent per kWh of each other at every utility, which is under $10 a month at 1,000 kWh.
The timing mattered. For May starts, 12-month prices had dropped by the time the 3 months were up, enough to make up for the pricier short plan. For late July and early August starts, locking in 12 months did better.
A short plan also means doing this again in three months. If you miss that, you roll onto the month-to-month plan. Past prices don't tell you what future prices will be.
How we measured: the five cheapest fixed-rate plans of each length listed on Power to Choose each day from May 23 to October 31, 2026, for one ZIP code per utility, priced at 1,000 kWh every month. That's one season of data. Prepaid, time-of-use and minimum-usage plans are left out. Real usage is higher in summer, which makes the 3-month-first path look worse for summer starts than these averages show. Fees, switching time, and the cost of missing the next switch aren't included.
4. Check the company, not just the price
The Public Utility Commission of Texas (PUC) gives each electricity company listed on Power to Choose a complaint score from one to five (PUC complaint scorecard). It's based on the number of informal complaints the PUC handled per 1,000 customers over the last six months, and every complaint counts, whether or not the company was at fault. Companies are then split into five groups of about the same size, so the score shows how a company's complaint rate ranks against the others. Five is the group with the fewest complaints.
When two plans cost about the same, the complaint score is a reasonable tiebreaker. The PUC calls it only one measure of customer service, and a small company's score can swing on a few complaints. Several brands can share one score when they're licensed under the same company. ElectricityFinder shows the score in each plan's details.
Compare plans at your own usage.
Enter your monthly usage or upload your Smart Meter Texas data. The calculator prices the plans listed on Power to Choose for your utility, as of our most recent update, against your usage.
Compare Plans Now5. Sign up and pick your start date
You can sign up before your no-fee window opens. If you do it more than about a week ahead, ask for a start date. Without one, the switch can happen within seven business days (Power to Choose FAQ), which could be before the window opens, and your current company's early termination fee could apply. A date a few days inside the window gives you room. Your new company has to request the switch for the date you ask for, within what your local utility allows, and tell you the approximate date your service will start (§25.474(k)).
- No call to your current company. Your new company contacts ERCOT, which runs the Texas grid, and ERCOT tells your current company you've switched (Power to Choose FAQ). ERCOT also mails you a notice confirming the switch, with the names and phone numbers of both companies (§25.474(l)(1)).
- No gap in service. Your power stays on through the switch. Your first bill from the new company comes on the next billing cycle (Power to Choose FAQ).
- No sign-up fee from your new company. It can't charge its own fee to switch you or enroll you. Charges from your local utility, such as for a meter read on a date you pick or a cancelled switch order, can be passed on to you (§25.474(n)). The terms of service list them (§25.475(f)(2)(A)).
- Your deposit comes back. If your current company holds a deposit, it must refund it with interest or move it to your new company, minus anything you still owe (§25.478(j)(2)).
6. Use your three days to read the contract
Your new company sends its terms of service after you sign up. You can cancel at no charge for three federal business days after you receive them (§25.474(j)). Weekends and federal holidays don't count. Count from the day the terms reach you; if they came by mail, the company may treat them as received three business days after mailing, so read them as soon as they arrive.
The terms of service must explain how to cancel, including a phone number, in a separate paragraph or box (§25.475(f)(4)(A)), and the company must take cancellations by phone 24 hours a day (§25.485(b)(4)). If it has already sent your switch and you cancel in time, it has to stop the switch or return you to your current company "without inconvenience or additional cost" (§25.474(k)).
Miss the three days and you can still choose another company, but you'll owe for the service you used until the switch (§25.474(j)), and the new plan may have its own early termination fee. The three-day right applies to switches, not to starting service at a new address.
A checklist, with an example
Say your 12-month contract ends on January 31. Your no-fee window starts around January 17; your notice gives the exact date.
- December, or when your first notice arrives: put the end date and the window on your calendar.
- Early January: compare plans, including any renewal offer, on price, term length and complaint score.
- By about January 10: sign up and ask for a start date a few days inside the window, such as January 20.
- Within three business days of receiving the terms of service: read them, and cancel then if something's wrong.
- After the switch: check your old company's final bill and your deposit, and check that the new company's first bill matches your plan.
Your protections under Texas rules
- No switching you without your OK. Switching your company without permission is called slamming, and it's illegal (Power to Choose FAQ). If it happens, you're returned to your company. The company that switched you pays the utility charges to switch you back and refunds what you paid it, and you pay no more than you would have otherwise (§25.495(a)(2)–(4)). Report it to the PUC at 1-888-782-8477.
- A written notice before a disconnection for nonpayment. Before disconnecting you for an unpaid bill, a company must send a separate disconnection notice, by mail, hand delivery, or email if you've agreed to that. The disconnection date must be at least 10 days after the notice and can't fall on a weekend or holiday (§25.483(l)). The notice must explain how to avoid disconnection, including payment arrangements and help paying the bill (§25.483(l)(4), (m)).
- No disconnection for nonpayment in extreme weather. A company can't disconnect you for nonpayment in a county under an extreme weather emergency, and it must offer you a payment plan for bills that come due during it. An emergency day is one where the previous day's high was 32°F or lower and freezing temperatures are forecast for the next 24 hours, or where the National Weather Service has issued a heat advisory for your county that day or on either of the two days before (§25.483(j)).
- No changes to your fixed price or contract length. During the contract, your company can't change your fixed rate or the length of the contract (§25.475(d)(1)(A)). The price can move only for changes in your local utility's charges, ERCOT fees, or new government-imposed fees (§25.475(b)(5)). For other changes to your terms, it must give you written notice at least 14 days ahead, and you can leave with no fee within 14 days of when the notice was sent (§25.475(d)(3), (d)(4)(E)).
- Moving lets you end the contract without a fee. Your contract covers one address. Tell your company you're moving, give a forwarding address and, if it asks, reasonable proof you've moved (§25.475(c)(2)(C)).
- If your company goes out of business, your power stays on. A Provider of Last Resort takes over. Its price is generally higher than other plans available (§25.43(t)(3)(B)), so choose a new plan soon. Moving to it doesn't sign you up for a contract term (§25.474(m)(1)), and you can ask for a special meter read to switch away sooner (§25.43(t)(2)(H)).
- You can take a complaint to the state. Your company must investigate a complaint and tell you the result within 21 days (§25.485(d)). You can also complain to the PUC, and a terms of service can't take that right away (§25.485(c)).
This is general information about Texas rules, not legal advice. Your plan's terms of service and Electricity Facts Label have the details. Rules checked against the PUC's published text on October 31, 2026.
Sources
- 16 TAC §25.474, Selection of Retail Electric Provider (effective March 8, 2017)
- 16 TAC §25.475, General Retail Electric Provider Requirements and Information Disclosures to Residential and Small Commercial Customers (effective January 6, 2022)
- 16 TAC §25.478, Credit Requirements and Deposits (effective May 13, 2018)
- 16 TAC §25.483, Disconnection of Service (effective July 19, 2023)
- 16 TAC §25.485, Customer Access and Complaint Handling (effective April 26, 2023)
- 16 TAC §25.495, Unauthorized Change of Retail Electric Provider (effective April 26, 2023)
- 16 TAC §25.43, Provider of Last Resort (effective November 23, 2022)
- Power to Choose: Frequently Asked Questions
- PUC Retail Electric Provider Complaint Scorecard (October 2026)